HV Ambassador Program Terms & Conditions
1. Hardwood Ventures Ambassador Program Agreement
This agreement describes the terms and conditions for participation in the Hardwood Ventures Ambassador program. In this agreement, the term "Ambassador" refers to you (the applicant). In this agreement, Hardwood Ventures refers to the product owner, Hardwood Ventures Limited.
We may modify any of the terms and conditions within this Agreement at any time and at our sole discretion. These modifications may include, but not limited to changes in the scope of available referral fees, fee schedules, payment procedures and Ambassador Program rules.
If any of the modifications are UNACCEPTABLE TO YOU, your only recourse is to terminate this Agreement. If you CONTINUE PARTICIPATION IN THE PROGRAM, it will be considered as your acceptance of the change.
To enroll in the ambassador program, you must submit an ambassador application via the contact form provided, and be approved. Applications are reviewed at regular intervals, and applicants will be notified of their accepted or declined status as soon as possible after their information is reviewed.
4. Unique Ambassador Code
You will be issued a unique ambassador code once you become an approved member of the Hardwood Ventures Ambassador Program which will be unique to you and you only. Only sales that are tied to this unique code will qualify for commission.
Ambassadors will receive 5% of the revenue as a commission from orders placed using their unique code. Commissions may change at the discretion of Hardwood Ventures. Commissions may increase during limited time special promotions, but they will return thereafter to the regular 5% commission rate. Ambassadors that produce significant sales via the Ambassador Program will be reviewed and could be moved onto higher commission amounts of 10%, 15% or 20%.
For a sale to generate a commission to an Ambassador, the customer must complete the order form and remit full payment for the product ordered through the secure order system.
Hardwood Ventures pays ambassadors via either a PayPal account or the bank details provided to us when a member joins. If the PayPal email or bank account details change, it is the responsibility of the ambassador to notify Hardwood Ventures to ensure proper commission payments. We will not resend payments returned due to incorrect payment email addresses / bank details. Payments are made on a rolling 60 day basis. A sale must have passed the returns period before a payout will be made.
7. Order Fulfilment
Hardwood Ventures will be solely responsible for processing every order placed by a customer. Ambassadors are not authorised to collect payments or sell any Hardwood Ventures products from other websites as a "reseller" and no "resale" rights are granted in ANY way.
Hardwood Ventures will also be solely responsible for all customer service inquires. Customers who purchase products and services through the Hardwood Ventures Ambassador Program will be deemed to be customers of Hardwood Ventures Limited. Accordingly, all rules, policies, and operating procedures concerning customer orders and service will apply to those customers. We may change our policies and operating procedures at any time. Prices and availability of our products and services may vary from time to time. Hardwood Ventures policies will always determine the price paid by the customer.
8. Returns & Refunds
Payments are made every 60 days in order to by pass the returns date for any given order. If an order made with an Ambassador unique code is returned or refunded for any reason, the commission value that was attributed to that sale will be subtracted from an Ambassadors earnings.
9. Qualifying Ambassadors
Hardwood Ventures reserves the right to refuse entry to the Ambassador Program. An Ambassador account may be terminated and withholding of ambassador payments for violating any part of the ambasador agreement. Including fringing or otherwise violating any copyright, trademark, or other intellectual property rights of Hardwood Ventures Limited or any brands.
10. Prohibited Usage
The following cases are prohibited and are grounds for immediate termination of the ambassador account. Ambassadors MAY NOT use the Hardwood Ventures logo, logo marks or other Hardwood Ventures website/branding imagery in any way as to indicate they are officially affiliated or partnered with Hardwood Ventures Limited.
Ambassadors MAY NOT host or promote "coupon stacking" sites where customers may combine discount codes to receive additional discounts.
11. Hardwood Ventures Anti-Spam Policy
Hardwood Ventures strictly prohibits ambassadors from using spam e-mail and other forms of Internet abuse (including spamming forums, blogs, twitter, facebook and other social media outlets) to seek sales. Spam is defined as including, but not limited to, the following: Electronic mail messages addressed to a recipient with whom the sender does not have an existing business or personal relationship or is not sent at the request of, or with the express consent of, the recipient through an opt in subscription; Messages posted to Usenet, forums, Twitter, Facebook and message boards that are off-topic (unrelated to the topic of discussion), cross-posted to unrelated newsgroups, posted in excessive volume, or posted against forum/message board rules. Be conscious of forum rules! If a forum owner or moderator complains that an ambassador has spammed, the ambassador account may be permanently terminated after investigation. Content posted on free blog websites for the sole purpose of keyword spamming, or comments posted to legitimate blogs that violate the comment policy of the blog owner. Solicitations posted to chat rooms, or to groups or individuals via Internet Relay Chat or "Instant Messaging" system; Certain off-line activities that, while not considered Spam, are similar in nature, including distributing flyers or leaflets on private property or where prohibited by applicable rules, regulations, or laws.
Hardwood Ventures, may undertake, at its sole discretion and with or without prior notice, the following enforcement actions: Account Termination: Upon the receipt of a credible complaint, the Hardwood Ventures Ambassador Program manager may investigate the complaint, and if necessary, will then terminate the ambassador account of the individual implicated in the abuse. Termination results in the immediate closure of the member and ambassador account, the loss of all referrals, and the forfeiture of any unpaid money on account. At Hardwood Ventures discretion, termination may not only result in being banned from the ambassador program, but also being banned from ANY other internal programs. If you wish to report a violation of our Anti-Spam Policy, please forward all relevant evidence to our customer service department at firstname.lastname@example.org
12. Relationship of Parties
Ambassadors are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. Ambassadors have no authority to make or accept any offers or representations on our behalf. Ambassadors will not make any statement, whether in person, on their sites or otherwise, that reasonably would contradict this statement.
13. Term and Termination
The term of this Agreement will begin when you accept and will end when terminated by either party. Either Hardwood Ventures or the ambassador may terminate this Agreement at any time, with or without cause. Upon the termination of this Agreement for any reason, all licenses granted hereunder shall immediately terminate and you will immediately cease use of, and remove, all links to the Hardwood Ventures websites, and all Hardwood Ventures trademarks and logos, other Hardwood Ventures marks and all other materials provided in connection with this program.
14. Limitation of Liability
Hardwood Ventures will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, expenditures or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total commissions paid or payable to the ambassador under to this Agreement.
We make no express or implied warranties or representations with respect to the Ambassador Program or an ambassador's potential to earn income from the Ambassador Program. In addition, we make no representation that the operation of the website or the flow of payments will be uninterrupted or error-free, and Hardwood Ventures will not be liable for the consequences of any interruptions or errors.
Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement. If any of the provisions of this Agreement are determined by a court to be unenforceable, they shall be severed from this Agreement, and the remaining provisions shall remain in full force and effect. By signing up with the Hardwood Ventures Ambassador Program, you acknowledge that you have read this agreement and agree to all its terms and conditions. You have independently evaluated this program and are not relying on any representation, guarantee or statement other than as set forth in this agreement.